East Dunbartonshire Information Line
East Dunbartonshire Information Line

Targeting the Digital generation with alternative routes to OPAL

“More than just a telephone helpline..”

The OPAL team pride themselves on just how accessible the service is. As OPAL is now open to all adult (16+) residents in East Dunbartonshire, we feel it’s important to offer as many routes into the service as possible. You can now contact us by telephone, email, by enquiring on the OPAL website or by contacting us on social media. It is hoped that we can reach younger audiences who spend more time in the digital world through these methods, but worth mentioning that enquiries from a range of ages come through all of our contact routes.

Below are some examples of how OPAL has supported young people recently, all being cases where the contact in the first instance has not been by phone call.

Supporting a younger person with a upcoming PIP Assessment

Supporting a younger person with a Benefits Check

Supporting a younger person with Carers Support

Supporting a younger person find Volunteering Opportunities