Mrs M’s G.P referred her OPAL as she was feeling quite isolated as her spouse had recently passed away. Her G.P felt that mixing with people with similar interests would be beneficial for her and would help her through this difficult time. Information and a referral to the Befriending service […]
OPAL News
108 posts
Mrs & Mr S have 2 children under the age 5 who both have disabilities. They called to find out if OPAL could assist them in checking that they receive the correct benefits on their children’s behalf. A home visit was made, the forms were completed correctly and successful income […]
Mrs F has had recent knee replacement operation. Mrs F explained that she was in a lot of pain and was quite down by her perceived lack of recovery. Mrs F also confided with the OPAL team member that she is also in tears most of the time. A referral was […]
Robert is elderly and lives with his wife. He has a problem with his roof and has had three companies out to look but the problem still persists. He has even went up to look himself, climbing up a height on ladders. OPAL advised not to do this again and […]
Mrs B was referred by her GP for a benefits check. OPAL assisted her by contacting both the pension service and DWP and going through an income check based on her present circumstances. Mrs B’s State Pension was increased, she was awarded high rate attendance allowance and pension credit. She […]
Miss M called OPAL as she was in rent arrears with the Local Authority for £780 and was facing eviction from her home. Miss M has a disabled child under 4 so was feeling extremely stressed and unwell. As Miss M was at college and had received a bursary; she […]
Thomas called OPAL after his GP advised him to grant Power of Attorney to his daughter. Thomas was having memory issues, and was not really sure what Power of Attorney is, or why he should be taking it out. The OPAL adviser explained to Thomas and his daughter about Power of Attorney, and helped them to find […]
May called OPAL because she felt that she needed a handrail next to the steps up to her front door, because she was starting to struggle with getting in and out of the house. The OPAL adviser asked if she had ever had an Occupational Therapy assessment, and she had not. The OPAL adviser […]
Ms A has been living with Mr B for several years, they both have learning difficulties. Ms A is now pregnant, and their GP and the Social Work department have expressed concerns about the safety and security of the child once it is born. Naturally, Ms A and Mr B want to address […]
Miss D called OPAL because she was looking for a service to deliver shopping to the house. The OPAL adviser was able to give her details of care agencies that can do so. In the process of exploring why Miss D could not go out for her own shopping, Miss […]
Mr H visited his parents in Milton of Campsie over Christmas, and was alarmed about how frail he found them. He had to return to London before New Year because of work commitments, but he phoned OPAL on his lunch break and spoke to an adviser about his concerns. The […]