“I attend university three days per week and thought it would be worthwhile giving some spare time back to my local community. I currently have a number of health conditions that would make some volunteering duties difficult, so I phoned OPAL to see if they knew if much was available […]
Case Studies
19 posts
“As a young carer, it was all getting a bit much for me and it can often go that way. I was referred onto OPAL’s social media pages by a friend who had seen the service online. The OPAL Facebook page had examples of how it has supported people before […]
“I emailed OPAL to find out if extra support was available for me. I get by ok at the minute but now I’m going back to college and have a particular health condition that makes this process difficult, I contacted OPAL in hope of discovering if there was anything available […]
“I contacted OPAL when I needed information about my upcoming PIP Assessment as it was a process that I knew absolutely nothing about. I filled in the contact form on the OPAL website and an OPAL Adviser got back to me to talk it through. We discussed exactly this PIP […]
The OPAL line is open to all adult residents of East Dunbartonshire and we frequently receive enquiries from people on behalf of their family members and friends. We currently promote the service across a number of social media platforms and by making information of OPAL accessible this way, we have […]
Mr F was the primary carer for his wife who passed away last year. Since then, Mr F’s physical health has deteriorated. His daughter who stays near is very worried about her father and feels he is extremely isolated and his mental health has deteriorated over the last year. He […]
Mrs H called looking for information about extra care or possibly moving into a care home as she felt she was no longer coping well enough at home. She gets Home Care four times per day and pays for someone to come in and make her dinner for her in […]
Mr J is socially isolated at home. He has no family or friends close by and does not have any services in place. He is also unable to work due to limited mobility, he struggles to get in and out of his house due to the number of steps at his […]
Mrs M’s G.P referred her OPAL as she was feeling quite isolated as her spouse had recently passed away. Her G.P felt that mixing with people with similar interests would be beneficial for her and would help her through this difficult time. Information and a referral to the Befriending service […]
Mrs & Mr S have 2 children under the age 5 who both have disabilities. They called to find out if OPAL could assist them in checking that they receive the correct benefits on their children’s behalf. A home visit was made, the forms were completed correctly and successful income […]
Mrs F has had recent knee replacement operation. Mrs F explained that she was in a lot of pain and was quite down by her perceived lack of recovery. Mrs F also confided with the OPAL team member that she is also in tears most of the time. A referral was […]
Robert is elderly and lives with his wife. He has a problem with his roof and has had three companies out to look but the problem still persists. He has even went up to look himself, climbing up a height on ladders. OPAL advised not to do this again and […]