Privacy Policy

Who we are:

OPAL is a co-operative venture between:

Any information you share with OPAL may be processed by any one of the partner agencies. You will find links to the partner agencies’ Privacy Policies and contact details on their respective websites.

For the purposes of this website, the Data Controller is Ceartas

Suites 5 – 7 McGregor House
10 Donaldson Crescent
G66 1XF
Tel: 0141 775 0433

Our website address is:

What personal data we collect and why we collect it:


Comments are not allowed on this website, so we cannot collect any personal data that way.


Uploading media is not allowed on this website, so we cannot collect any personal data that way.

Contacting us:

There is no contact form on this website. You may contact us by email using the links provided, but none of that information is stored on the website server. We use Google G Suite to encrypt and protect email sent to- or from this domain. By sending OPAL an email, you consent to having your personal data processed by whichever partner agency is on duty at the time the email is received.


This website is powered by WordPress content management software. WordPress may leave functional cookies on your device to ensure proper functionality, but these cookies cannot identify you, and the content of these cookies are not available to the website administrators.

Embedded content from other websites:

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.


We use Google Analytics to monitor the number of visitors, length of visit, what pages they visit and a rough geographical area. The administrators of the OPAL website cannot identify you from their Google Analytics data. You can find out more about how Google Analytics uses your data here.

You can, if you wish, install a browser extension to opt you out of all Google Analytics:

Who we share your data with:

This website does not capture any personal data that can identify you, and it does not share any information with any third party.

When you click on a link to either email or telephone OPAL, you are actively consenting to your information being forwarded to one of the OPAL partner agencies.

How long we retain your data:

This website does not retain any personal data about you. It leaves functional cookies on your computer, but these are retained in accordance with your own computer’s policy, and you are free to delete them at any time. Website administrators have no access to these cookies or the data contained in them.

What rights you have over your data

You cannot normally leave any personal data on this website. In the unlikely event that you manage to leave any personal data on this website, you can ask for an exported copy of that data, and you can ask for any data to be deleted.

Where we send your data

This website does not normally accept comments. In the unlikely event that a comment is left, it will be checked through an automated spam detection service called Akisment, you can find  their privacy policy here:

Your contact information

This website does not store or process any contact information. If you send us an email, that will be encrypted and processed in G Suite, you can find Google’s privacy policy here:

Additional information

How we protect your data

We try very hard not to gather or process your personal data on this website, and no personal data is stored within this website or web server.

What data breach procedures we have in place

If a data breach occurs within one of the partner agencies or within one of our web service providers, we will post that information here along with contact details for the relevant agencies. The partner agencies and all our service providers have their own data breach policies, which you can find via the links at the top at this page.

What third parties we receive data from

This website does not directly receive personal data from any third parties. You may be referred here by links from Facebook or Twitter, and your personal data may be processed as part of this transaction, but the processing is done by the social media firm, not by us.

You can find Facebook’s Privacy Policy here:

You can find Twitter’s Privacy Policy here:

What automated decision making and/or profiling we do with user data