Mrs B was referred by her GP for a benefits check.  OPAL assisted her by contacting both the pension service and DWP and going through an income check based on her present circumstances.

Mrs B’s State Pension was increased, she was awarded high rate attendance allowance and pension credit. She was also referred to Counselling Services and an appointment was made with a Wellbeing Adviser.

Mrs B feels she has made very positive steps and was previously unaware of entitlement to benefits or what other help was available and thanked OPAL so much for the help we have given her.